FREQUENTLY ASKED QUESTION — WINDOWS CD-ROM
SYSTEM REQUIREMENTS
System Requirements /Windows
100 MHz processor or higher
Windows 95 or higher
16MB Ram
640 x 480, 256 color display
4x CD-ROM drive or higher

INSTALLATION INSTRUCTIONS / WINDOWS
Insert the CD-ROM into your computer’s CD-ROM drive. The program launches automatically and opens up on your computer screen.

TROUBLESHOOTING INFORMATION
Install troubles?
If you are unable to successfully install, there could be a conflict between our program and your virus detection software. Turn off or disable the virus detection software, reboot, and then install the CD-Rom again.

If you get an alert during install, that may mean that your system doesn’t meet the minimum requirements listed for our software. These requirements are 16MB of RAM, System 7.5.3 or greater and a PowerPC. You can choose to install if you don’t meet these requirements, but the program performance will likely suffer.

No sound?
On a PC, make sure that your speakers are turned on and that the volume is turned up.

Printing problems?
PC: If the cables are OK, then make sure that your printer shows up when you select Printers from the Windows control panel. If not, you may have to reinstall the printer driver software that came with your printer. Try printing from other applications like NotePad or Microsoft Word. If you can’t print from any application, then contact the Technical Support Staff at the company that manufactured your printer.
If you are unable to print in a landscape orientation, please see the following section, Known Conflicts.

Sluggish Performance
If the performance of the program seems slow, you may want to try the following:
1. Quit all other applications running in the background and run the program by itself. This is often enough to improve performance. Confirm that you have at least 16MB of memory and at least a 4x-speed CD-ROM drive.

Colors Look Bad:
In rare circumstances, the colors of the program may not look right. If this occurs, then reset your monitors number of colors to 256 using the Control Panel, and reboot your machine.

Known Conflicts
Our testing has identified several conflicts between Pentewa titles and other programs or utilities that we are unable to resolve. These may impair use of the program in the following ways:

Launching AOL from within the program:
AOL’s browser cannot be launched by clicking on the WWW icon within the Pentewa program. Try launching AOL before you open the program and then click on the WWW icon. If that does not resolve the problem you can find all the relevant links by going directly to our web site at http://www.pentewa.com/available/dayodead/dodw1/dodw1.html

Printing a landscape orientation with older Epson Stylus printers:
Some of the printer drivers (the utility which runs your printer) in older Epson Stylus printers do not allow you to print out images in the landscape orientation. There is a labor intensive way to correct this problem. You can go to Epson’s web site at www.epson.com and download the latest printer utility for your model of printer and follow Epson’s instructions to install it on your computer. This should solve the problem. If it does not and you do not want the program without this printing capability, Pentewa will happily refund the purchase price.

Other Problems?
Please contact us at support@pentewa.com or
Pentewa Interactive, Inc., 833 33rd Ave. S, Seattle, WA 98144

SATISFACTION GUARANTEED
If any of the above problems interfere with your use and enjoyment of the program, Pentewa will happily refund the purchase price.